Six common problems
Garage door problems in Garland, Texas
Find what your door is doing, read what is safe to try, then call if it needs a contractor.
Pick the one that matches
- Door won't openThe button clicks, the motor hums or nothing happens at all.
- Door won't close or goes back upIt drops a foot or two, then reverses, and the opener lights blink.
- Car stuck insideThe door is shut, the car is in, and you need to get out.
- Loud bang from the garageSomething let go, and the door now feels wrong.
- Remote or keypad stopped workingThe wall button still works, or nothing does.
- Door feels too heavyIt used to glide. Now it drags, or won't stay halfway.
One rule for all of them
Leave the springs, the cables and the brackets at the bottom corners of the door alone. They hold the door's weight under tension and can badly hurt you.
You can safely check the power cord, wipe the sensor lenses and watch where the door stops. Those details help when you call.
Repairs behind these problems
- Broken spring repairTorsion springs above the door, extension springs along the tracks.
- Opener repairThe motor runs but nothing moves, the gears strip or the board quits.
- Off-track door and cable repairRollers out of the track, a frayed cable, a door hanging crooked.
- New door installation and replacementSteel, insulated and window designs, and how to choose between them.
- Opener installationChain, belt and wall-mount drives, and what to ask before buying.
- Rollers, hinges and tune-upsWorn rollers, loose hinges and a door that has started to scream.
Door stuck, or opener dead?
Call this number and tell the independent contractor you reach what the door is doing.